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About HansaRaama


Business Software - It's a Relationship!
At first glance all software solutions may look the same. After all, they all do more or less the same thing. The differences only become apparent after the package has been purchased, once you have started using the system. Did you know that well over half of all users of business software are not happy with their solution? The main reasons being loss of contact with the software vendor and high cost of their services. This is why HansaRaama pays special attention to after-sales service and offers a very thorough product presentation prior to any sales.

If you wish, we give you a Demo CD, a short manual and limited access to the FAQ database. In return we ask you to fill in this short form www.hansaraama.ee/demod

CUSTOMER PROFILE

By January 2009 HansaRaama had over 4500 users. Some facts about our customers:
- 61% of our customers have single-user systems, 36% have 2-4-user systems, 3% have 5-6-user systems;
- 50% of our customers are located in Tallinn, 50% are located elsewhere in Estonia (rural areas; farms);
- 44% of our customers are service companies (e.g. accounting bureaus), 38% are sales companies;
- 14% of our customers use the opportunity to work over the internet using WLAN users
- 10% of our customers rent the software for a fee.


SERVICES

Bookkeepers and managers of small businesses often do not work from 9 am to 5 pm. This is why HansaRaama customer support is there for you 12 hours a day, 5 days a week. Our service channels are:
  • Relatively cheap internet connections allow us to offer our customers convenient self-service methods such as viewlets (tehnoloogia www.qarbon.com) and an easy-to-use Questions & Answers database;
       
  • If you are comfortable working with internet but still prefer human communication, we suggest our real-time chat window (technology from www.liveperson.com );
       
  • The good old telephone is also there. Our customers are welcome to call us and ask their questions. Our call centre registers all calls and processes all messages (www.wicom.com);
       
  • We also offer regular classroom courses in Tallinn and Tartu. Last year over 500 people attended our courses.

PRICES

HansaRaama licences can be purchased or rented. Prices for small business packages start from 8260 EEK. Rental prices start from 413 EEK/per month (prices including VAT).


Right of use of HansaRaama is determined by HansaRaama licence agreement. Rental contracts cover an agreed period. The system files and database are located in your computer in both cases.

Purchasing and rental can be combined.
  • If you decide after the two-month trial rental period to purchase the licence, the rental fee already paid will be deducted from the price of the licence.
  • HansaRaama can be purchased on credit.

Get a quotation.

STRUCTURE OF THE SYSTEM

HansaRaama is a modular system. You can combine the modules according to your own needs.

MODULES

Nominal Ledger

The Nominal Ledger module is the centre of accounting. It is where all the Transactions (generated from different subsystems or entered manually) are gathered together. HansaRaama enables you to enter compound Transactions with several debit and credit postings. Transactions can be viewed and amended if necessary. Based on Nominal Ledger Transactions various financial reports can be ordered.

In and out transactions are registered on accounts. HansaRaama comes with a standard Chart of Accounts, which can be replaced or altered according to your own needs.

In addition, you can define separate Objects to represent different departments, projects, employees, assets, etc. This provides a flexible method of analysis that can be used in Nominal Ledger reports. This way you can produce separate Balance Sheets for each department or see the Profit & Loss report of a project. Objects can be connected to Accounts. The Nominal Ledger module is also your tool for budgeting. Separate Budget records can be entered for each Account/Object combination: this can be useful if the Objects represent different departments with separate budgets. Budgets can be entered for any period of time.

Reports:
- NL Transfer, Subsystems
- VAT Report
- Transaction Journal
- Balance sheet
- Liquidity Forecast
- Daily Balances
- Profit & Loss (scheme 1 and 2)
- Object Results
- Trial Balance
- Base Currency Rate Change
- Correction List
- Cash Flow Statement
- Analytical Balance
- Nominal Ledger


Cash Book
The Cash Book module is a means of recording your company's incoming and outgoing cash transactions. The Cash-In and Cash-Out notes are the basis for the Cash Book report. You can have several cashiers.

Reports:
- Cash Book
- Cash-In Journal
- Cash-Out Journal

Expenses
The Expenses module is used to administer the daily expenses incurred by employees of the company, and to issue personnel payments.

Reports:
- Expenses Journal
- Periodic Personnel Statement
- Personnel Payment Journal

Sales Ledger
This module is the primary tool for administering sales and all that is associated with the invoices your company sends to the customers - receipts, prepayments, credit limits, interest invoices, credit notes, statements, debt chasing reports etc.
You can set various detailed price lists for
  • customers,
       
  • products,
       
  • quantities purchased.

All document forms are user definable. Reports give you a detailed overview of your customers, products, invoices and salesmen.
All your customers are registered in the Customer register. You can divide your customers into customer categories and set different payment terms for them, etc.

The data about the products you sell is stored in the Item Register.

Items of a similar type can be grouped together using Item Groups. All Items of the same Group can be given the same default Sales and Cost Accounts, Credit Account and VAT Codes. This gives you more flexible reporting and also makes modification easier.

The program calculates automatically the actual cost of the goods sold. The amount is debited to the cost account and credited to the stock account.

All the prices are registered in the Price register.
Price lists enable you to set up a detailed pricing system for each Customer or Item Groups. Price Lists are based on different user defined formulae. Price Lists are used on Customer records.
Receipts register keeps your settlings with buyers up-to-date and gives important information about your company's financial state.

Invoices register
There are two methods of creating invoices:
  • to enter manually or
       
  • are created automatically from orders

When entering an Invoice, data will be obtained automatically from different other registers and settings (Customers, Items, Persons, Payment Terms, Objects, etc).
Invoices can be fully or partially credited. To credit an Invoice you just need to make a copy of it, change the payment term and build a link to the original Invoice. With late payments Interest Invoices can be created automatically.

Reports:
- Item/Salesman Statistics
- Customer Statistics
- Item List
- Discount Statistics
- Price List
- VAT Code Statistics
- Item Statistics
- Open Invoice Customer Statement
- Receipt History
- NL Transfer, Invoices
- Periodic Customer Statement
- Receipts Forecast
- GP, Invoices
- Customer/Item Statistics
- Receipt Journal
- Invoice Journal
- Customer Status
- Bonus, Salesman
- Customer List
- Sales Ledger


Purchase Ledger
This module is the primary tool for handling of accounts payable, and all that is associated with the Purchase Invoices your company receives from the suppliers.

Reports:
- Supplier List
- Prepayment History
- Purchase Ledger
- Supplier Statistics
- VAT Code Statistics
- Payments Forecast
- Periodic Supplier Statement
- Purchase Invoice Journal
- Payment Journal

Stock
The Stock module is mostly used in trading companies. Deliveries to and from stock are recorded here. Several reports give information about the contents and value of your stock. It is recommended that you use this module together with the Sales Orders module. Before starting work you need to:
       
  • set up your Locations - stock can be kept in different and independent Locations. Goods can be received to different Locations and moved between warehouses.    
  • set up your Item database - the Item register is shared by different modules (Sales Ledger, Sales Orders, Stock, etc.)
The main registers of the Stock module are the Receipts and the Deliveries. Deliveries are always made from Sales Orders. The register cannot be used if the Sales Orders module is not present. The Stock Depreciations register holds a special type of transaction for the depreciation of stock, the withdrawal from stock of Items for internal use and the writing-off of stock. Stock Depreciations can also be used for quantity corrections in Stock. From time to time, you should carry out a stocktaking, to check that the quantities of Items held in stock match the stock levels recorded in HansaRaama.

Reports:
- Item History
- Stocktaking Journal
- Delivery Journal
- Item History per Location
- Location List
- Delivery List
- Item Group List
- Goods Receipt Journal
- Serial Number History
- Supplier/Item Statistics
- Stock Movement Journal
- Deficiency List
- Stocktaking Comparison
- Stock Depreciation Journal
- Stocktaking List
- Stock List

Sales Orders
Sales Invoices can be entered directly into the Invoice register in the Sales Ledger, or created from Sales Orders and Quotations. If you keep many Items in stock, it is better to use Sales Orders, as this enables you to book your sales in advance and to raise Invoices only when goods are actually shipped. You only need to enter the ordered Items once, on the Sales Order. All Item and pricing information will be copied to the resulting Delivery and Invoice automatically. Sales Orders can be changed at any time before delivery. Several Delivery Notes can be created from one Sales Order which can later be grouped together on one Invoice. The Order Status report tells you which Items have already been delivered or invoiced, and whether the Invoice has been paid.

Reports:
- Item List
- Deliverable List
- GP, Orders
- Invoicable Orders
- Object/Order Statistics
- Sales Order Journal
- Price List
- Order Status
- Ordered Items

Purchase Orders
In this module you can enter and print your Purchase Orders for sending to suppliers. From Purchase Orders you can create both Goods Receipts and Purchase Invoices. The module allows you to produce deficiency lists and purchase proposals.

Reports:
- Supplier/Item Statistics
- Purchase Suggestion
- Purchase Order Journal
- Purchase Order Status
- Purchase Item Price List
- Reordering Requirements

Assets
Each Asset is registered as a separate record in the Asset register. You can apply different Depreciation Models and percentages to your Assets:
  • If the Depreciation Model uses the Straight Line depreciation method, the calculation will be based on the original purchase value of the Asset;
  • If it uses the Declining Balance depreciation method, the calculation will be based on the value of the Asset at the start of the current financial year (i.e. the Purchase Value less the previous years depreciation).


Reports:
- Depreciations Report
- Trans. Preview - Depreciations
- Asset List
- Stocktaking List, Assets
- Insurance Value Report

Quotations
The Quotations module is used for creating quotations for sending to customers and subsequently for converting into orders or invoices. Quotations save you time and help you make your sales team more effective:
       
  • clear and understandable quotations to potential customers;    
  • no double entry; instead of massive paper work you can concentrate on sales;    
  • the reports give you a good overview of your salesmen's work.
Entering a Quotation is similar to entering an Invoice or a Sales Order. Note that Nominal Ledger Transactions are not created from Quotations! You can let your salesmen enter the Quotations and have your book-keeper create the subsequent Invoices in order to maintain control over the Nominal Ledger.

Reports:
- Price List
- Quotation Journal
- Quotation Status

Production
The Production module is designed to facilitate the construction of assembled Items from components. The construction process is based on Recipes, which state the quantity of components used in each assembly. As a result of the construction process, appropriate stock level adjustments are made for the components and assembled Items. A component can itself be an assembly which has been constructed based on a Recipe.

Reports:
- Production Journal
- Production Deficiency
- Recipe Cost Calculation
- Recipe List (Part of)
- Recipe List (Made of)
- Producability List
- Deficiency List

CRM
The CRM module is a simple and efficient tool for keeping track of your contacts with customers, organising mailshots and for planning activities of all kinds. This is especially useful for service companies. The module can also be used for planning and monitoring your employees’ time and keeping track of their activities.

Reports:
- Detailed To Do List
- Activities, Customers
- Employee Time Statistics
- Letter List
- User Activities
- Target Time List
- Customer List
- Activity Type List
- Contact Persons List
- Telephone List

Report Generator
With the help of Report Generator module you can:
- bring data from different registers into one report
- design data layout in the report like you want it
- create reports for everyone using the program in your company
- create a report that is only necessary and important for you
- make adjustments in the reports anytime you like

We will create a report specification according to your needs. After your order confirmation, HansaRaama consultant will create a report. After the report has been created, it is very important to test it in the program.
Pricelist can be found in : www.hansaraama.ee/tasulised


Wide Area Network (WAN) User
Any employee can work online with their HansaRaama live system in a wide area network. You can add just one WAN User to your system or allow all your employees to log in over the internet. The WAN server is set up in a similar way to a local area network server. In addition you need to keep in mind the following: the server should have a unique static external IP address and there should be a free port for HansaRaama. You need to open a TCP/IP port in the internet firewall for the HansaRaama server to be available to the client applications.

Additional Users
HansaRaama can be set up as a client-server system. A maximum of five Additional User licences can be bought (i.e. a maximum of six concurrent users can work with the system at any time).

Additional Companies
Your HansaRaama package comes with two Company licences. Additional Company licences can be added to the system at any time as your business grows. If you need to set up more than four Companies, you might want to consider our Package for additional companies.

HansaRaama for Accounting Bureaus
Package for additional companies (99 companies in total) is an excellent solution for accounting bureaus. This version allows you to have up to 99 Companies in your database.  

Check the purchase and rental prices of the modules here.

Helen Märtsoo
Managing Director, HW HansaRaama OÜ